myPatch Help Centre

One of the benefits of a myPatch Holter device is that you are free to work, exercise, shower or do any other regular daily activities. In fact, many patients forget that they are wearing a myPatch Holter. We recommend wearing comfortable, loose clothing throughout the duration of the test, in case you need to tap the device to record an event.

Yes!

After you have turned on the device, you will see a green flashing light as the myPatch recorder starts up. Once the device is ready, the light goes off and your test is underway.

DO NOT press the power button at any other time during your test. myPatch will automatically turn OFF once your test is complete.

If you see a red light on the device, you may have accidentally turned the device off. If this occurs, simply turn the device back on so you can successfully complete your test.

To do this, hold the power button for one second until a green flashing light begins. After 30 seconds, it will stop and your test has resumed. If the device doesn’t power ON for some reason, please contact us directly using the number on your instructions guide.

If there is a yellow light, then the device may have a low battery. Please contact us immediately.

myPatch Holters allow you to indicate if you experience mild symptoms such as dizziness, shortness of breath or heart flutters. Simply double-­tap the device firmly and quickly. A blue light will come on to show the event has been marked on your test. Next, be sure to fill in your Symptom diary.

You can also watch the How to Record an Event video on this page if you need further clarification.

DO NOT press the POWER button. If you do, a red light will indicate the device is being powered off. If this occurs, please simply turn the device back on to ensure you complete your test successfully.

If you experience any severe symptoms while wearing the myPatch Holter monitor, then follow the medical advice of your health professional and seek help immediately. In an emergency, call 999.

If you have any issues or concerns with the device during your test, try our Frequently Asked Questions or you can call the support number on your instructions guide.

If you see a red light on the device, you may have accidentally turned the device off. If this occurs, simply turn the device back on so you can successfully complete your test. To do this, hold the power button for one second until a green flashing light begins. After 30 seconds, it will stop and your test has resumed. If the device doesn’t power ON, please contact us directly, using the number on your instructions guide.

If there is a yellow light, then the device may have a low battery. Please contact us immediately.

If this happens please contact the clinic administering the test. Please tell them how many days into the test the patch peeled off and they will advise you of the next steps you need to take.

Mild irritation may occur during your myPatch test. If mild irritation does occur and you still able to wear myPatch comfortably, then please continue to do so. If symptoms persist then please contact your healthcare professional from the clinic administering the test for advice.